Jade Glow| Real NATURAL Jade Stone Gua Sha | "Thumb-Inspired Harmony"|

1. This product is for external use and cannot be taken orally. Do not allow the contents to come in contact with eyes or mouth. If contact occurs, wash thoroughly with clean water. The product contains iron powder, which can be harmful if swallowed.
In case of adverse reactions: skin redness, rash, blisters, etc., stop using it.
2. Do not use this product in the following situations: pregnant women, breastfeeding women, babies, people allergic to Moxa, diabetes, patients with high fever, with diabetes, frostbite, scars, open wounds, bruising, swelling, or circulatory problem. Please consult a healthcare practitioner before using Acu-Warmer.
3. Supervision is necessary when used by the elderly, infants, children, individuals with sensitive skin, and those who may not fully perceive the sensation of heat.
4. This product is not a substitute for medicine or medical devices.
5. Acu-Warmer can become very hot (up to 46°C). To prevent burns, avoid direct skin contact. Place a cloth between the Acu-Warmer and the treated area if you feel overheated.
6. Use on clean, dry skin.
7. Do not break the heating patch.
8. Keep out of reach of children.
9. Do not apply directly to your skin for an extended period of time and In oxygen-enriched environments.
10. Store in a cool, dry place.

Cut-off time for next-day delivery in the UK

We strive to process all orders within 24 hours, excluding weekends, as our order-processing and warehouse is not operational during these times. Orders placed late on Friday will be processed the following Monday.

To ensure next-working-day delivery by courier within the UK, please make sure to place your order before 2pm from Monday to Friday. Payment must be completed before we dispatch the goods.

Our standard delivery service offers Next Working Day Delivery by DPD/Royal Mail, available Monday through Friday, between 9 am and 5:30 pm, excluding bank holidays. While our service aims for next-day delivery, please note that couriers are allowed a one-day delay in the event of unavoidable circumstances, such as road works, road accidents, or misrouting. Please double-check the accuracy of the delivery address, as we cannot accept responsibility for parcels sent to the wrong location.

Should any items be out of stock, we aim to inform you promptly with an estimated delivery time or proposed products alternatives.

If you require a specific delivery time or have special delivery requests, please contact our order team.

For order inquiries, please call: +44 (0)161 877 2382.

Delivery Charges

Delivery Charges are calculated based on total Weight of your ordered products, Address where the goods are deliver to, and Service you are choosing.

For orders within the UK weighing less than 1kg, we use the Royal Mail Tracked 24-hour service. For items up to 20kg, we opt for DPD service. Upon dispatch, we'll provide a tracking number for your convenience, allowing you to monitor your delivery via their respective websites. For SMS tracking updates, please ensure you provide a mobile phone number.

During the Checkout Process our website will calculate which delivery method(s) is or are available to your order, and you will be able to choose which option to use when more than one delivery service is available.

If you are not logged into your account or you have not yet created an account with a delivery address, you must enter Country and Postcode (if available) into 'Calculate Shipping Rates' box to enable our website to provide you with an estimate shipping cost.

We accept the following payment methods: