Our Prescription Service prepares personalized formulas using high-quality concentrated herbal granules, exclusively for licensed herbal practitioners. Trusted since 2006 for safe and effective remedies, licensed practitioners can place personalized prescription orders via our online portal or by emailing orders@herbprime.com. Please note: registration for this service requires a separate account from Herbprime Wholesale (www.herbprime.com) and is subject to approval.

You can place an order by contacting us directly or through our online platform.

Yes, we offer next-day delivery for orders placed & paid before 2pm. Orders placed after 2pm will be processed the following business day.

Our concentrated herbal granules are carefully packaged to preserve their potency and quality. Depending on the practitioner’s preference, they can be provided in easy-to-use sealed containers such as sachets, bottles, or capsules (including normal or vegetarian capsules). This flexibility ensures convenience and safety for both practitioners and their patients.

Orders are shipped with reliable, tracked delivery services via Royal Mail or DPD. You’ll receive tracking information as soon as your order is dispatched so you can monitor its progress.

Yes, every order is shipped with tracking, and you will receive the tracking number via email once your order is dispatched.

Due to the nature of herbal products, we are unable to accept returns once products have been dispatched. If there is an issue with your order, please contact us immediately, and we will address it promptly.