About Herbprime’s Prescription Lab

Our GMP-compliant Prescription Lab accepts prescription orders from licensed health professionals and approved TCM students to compound personalised formulas for individual patients. We dispense using high-quality Sun Ten concentrated herbal granules with professional batch tracking and labelling.

Try the lab by logging in. Don’t have a Prescription account? Creating one is free — click here to get started.

Please note: Herbprime Wholesale and Prescription Herbprime are two separate platforms. To access the Prescription Herbprime site, please click the button below. You’ll need to register separately.

  • Made-to-order prescriptions with clear patient labels
  • Fast turnaround & UK-wide delivery
  • Batch traceability, CoA on request
  • Secure practitioner portal
Go to Prescription Lab Create an Account

How to create and submit a Prescription — quick tour

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Herbprime Prescription Service

Frequently Asked Questions

1. What is the Herbprime Prescription Service?


Our Prescription Service prepares personalized formulas using high-quality concentrated herbal granules, exclusively for licensed herbal practitioners only. Trusted since 2006 for safe and effective remedies, licensed practitioners can place personalized prescription orders via our online portal or by emailing orders@herbprime.com. Please note: registration for this service requires a separate account from Herbprime Wholesale (www.herbprime.com) and is subject to approval.

2. How do I place an order?

You can place an order by contacting us directly or through our online platform

3. Do you offer next-day delivery?

Yes, we offer next-day delivery for orders placed & paid before 2pm. Orders placed after 2pm will be processed the following business day.

4. How are the herbal granules packaged?

Our concentrated herbal granules are carefully packaged to preserve their potency and quality. Depending on the practitioner’s preference, they can be provided in easy-to-use sealed containers such as sachets, bottles, or capsules (including normal or vegetarian capsules). This flexibility ensures convenience and safety for both practitioners and their patients.

5. How are orders shipped?

Orders are shipped with reliable, tracked delivery services via Royal Mail , Parcel force or DPD. You’ll receive tracking information as soon as your order is dispatched so you can monitor its progress.

6. Can I track my order?

Yes, every order is shipped with tracking, and you will receive the tracking number via email once your order is dispatched.

7. What is your return policy?

Due to the nature of herbal products, we are unable to accept returns once products have been dispatched. If there is an issue with your order, please contact us immediately, and we will address it promptly.