Herbprime
SKU:EP21
Chinese Goldthread Rhizome ointment (Huang Lian Gao) 20g
Chinese Goldthread Rhizome ointment (Huang Lian Gao) 20g
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Product Description
Product Description
Product Benefits
Product Benefits
Shipping
Shipping
Customer Care
Ordering Online
Ordering online using your credit card details is just as safe as ordering over the telephone. Herbprime is secured using SSL encryption to ensure your data remains protected.
- Browse products via categories or search
- Add items to basket
- Proceed to checkout
- Pay securely using debit or credit card
- Receive order confirmation by email
Ordering by Phone
+44 (0)161 877 2382 (Mon–Fri, 9:00–17:30)
Ordering by Email
Email orders@herbprime.com
Delivery Time
UK Mainland orders placed before 2pm (Mon–Fri) are normally dispatched the same working day. Delivery times depend on courier service and exclude weekends and bank holidays.
Delivery Costs
Delivery rates are calculated based on destination and weight.
🇬🇧 United Kingdom
- Standard 1–2 Working Days (up to 1kg) — £5.50
- Standard 1–2 Working Days (1–5kg) — £6.00
- Standard 1–2 Working Days (Above 5kg) — £8.00
- Express Next Working Day (up to 1kg) — £12.50
🇯🇪 Channel Islands
- Royal Mail (0g–2000g) — £6.00
- Royal Mail 2–3 Days (2000g–4000g) — £12.00
🇨🇦 Canada
- DHL Express (1g–490g) — £26.00
🇩🇪 Germany
- DHL Express (0–66lb) — £25.00
🇬🇷 Greece
- DPD Europe — £25.00
- Parcelforce Europe — £35.00
🇮🇪 Ireland
- Express International — £26.00
🇸🇪 Sweden
- 1g–1000g - DHL Europe — £35.00
🇬🇧 Northern Ireland
- Standard 1g–1000g — £6.00
- Standard 1000g–5000g — £18.00
Overseas customers are responsible for any import taxes or duties.
Return Policy
Last updated: 28/12/2024
We offer a 14-day return policy from the date of delivery. Items must be unused and in original condition.
How to Return
You must obtain a Return Authorisation (RA) code before returning goods. Contact us via email orders@herbprime.com or call +44 (0)161 877 2382.
Important: Returns without prior authorisation will not be accepted.
Refunds
- Refunds are issued at the original purchase price.
- Return postage is non-refundable unless goods are faulty.
- Please allow up to 7 working days for processing.
Damaged Goods
Report damaged goods within 14 days of delivery. Once approved, return postage may be refunded or credited.
Secure Payment
Credit & Debit Card Security
Since 2006, no customers have reported fraudulent use of cards due to purchases with us. All personal data including card details are encrypted via SSL.
Cookies
Cookies help us improve site functionality, including faster login. Disabling cookies may affect your shopping basket functionality.
Prices & Currency
All prices are quoted in Sterling Pounds (GBP).
VAT
All prices are subject to UK VAT unless otherwise stated. Zero-rated items such as books and tea are VAT-exempt.
Track Your Order
Once your order has been dispatched, you will receive a tracking email. If you have not received tracking details, please contact us.
Payment Method
Payment Method
We accept the following payment methods:
Product Description
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