To Our Valued Licensed Herbal Practitioners,

We want to keep you informed about a recent communication from our trusted partners at Sun Ten Pharmaceuticals. They have advised us that you may observe some variation in the colour of recent batches of their herbal granules.

This notification comes as Sun Ten has implemented improvements to their production processes. Please be assured that this colour change is a direct result of these enhancements and in no way compromises the safety, efficacy, or the high quality of the concentrated herbal granules you have come to expect.

Sun Ten Pharmaceuticals maintains the highest standards in the industry, holding TGA (Therapeutic Goods Administration), ISO (International Organization for Standardization), and GMP (Good Manufacturing Practice) certifications. These rigorous standards ensure that every step of their sourcing and production adheres to strict quality control measures.

The subtle colour variations you might observe are often attributed to the natural characteristics of the raw herbal materials. Factors such as the specific harvesting season and regional growing conditions can influence the natural pigment of the herbs. These natural variations, while potentially leading to slight differences in the final granule colour, do not impact the therapeutic properties of the medicine.

Key Points to Note:

• Efficacy remains the same: The therapeutic properties of the herbal granules are not affected by slight colour differences.
• Quality is assured: Our commitment to providing high-quality herbal granules remains unwavering.
• Safety is paramount: Every batch continues to undergo thorough testing for heavy metals, pesticides, and microbiological contamination.

We understand that consistency in the appearance of herbal medicines is often a factor for both practitioners and patients. We want to reassure you that this colour variation is a natural occurrence linked to production improvements and does not signify any change in the quality or effectiveness of the Sun Ten herbal granules you rely on.

As your trusted RCHM and ATCM approved supplier, Herbprime remains committed to providing you with the highest quality herbal prescriptions. We value our partnership with Sun Ten and are confident in their continued dedication to excellence.  

Thank you for your understanding and continued trust in Herbprime and Sun Ten Pharmaceuticals. Should you have any questions or require further clarification, please do not hesitate to contact our customer service team at +44 (0)161 877 2382

 

Best regards,

The Herbprime Team