30-Day Free Trial Terms and Conditions

Experience the benefits of our Heat Lamp with our 30-day risk-free trial. We're confident you'll notice a significant impact on your clinic.

Why Are We So Confident?

Our 3-in-1 far-infrared heat lamp with air purification is a revolutionary product, representing 10 years of R&D by our company founder. It is a complete upgrade from the old TDP lamp, addressing all its shortcomings: flimsy design, uneven heating, easy breakage, and overheating. We are confident that this will make a significant improvement in any clinic, making it the best investment for any practitioner. We are sure you will not be disappointed.

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Herbprime's 30-Day cFIR Heat Lamp Terms

How the 30-Day Free Trial Works

Step 1
Register or log in to your account.

Step 2
Visit the product page and click “Try Before You Clinic Before You Buy.”

Step 3
Proceed to checkout. The total should display £0.

Step 4
Enter your shipping details and authorise your card.
A temporary hold will be placed during the trial period.

Step 5
Once processed, we will dispatch the lamp to you.

Step 6
Enjoy your 30-day free trial.
Please note: our payment provider may request re-authorisation during the trial to ensure the held amount remains available.

Important Information

Eligibility

The Herbprime 30-Day Free Trial is available to approved practitioners and herbalists in the UK from 29 June 2024 to 31 December 2026.

Payment Authorisation

You will not be charged at the start of the trial. However, please ensure sufficient funds are available on your card.

Our payment partner may re-authorise the held amount during the trial period. If re-authorisation fails or sufficient funds are unavailable, payment may be processed earlier. If the item is returned, any processed payment will be refunded.

Usage

During the trial period, you may use the lamp as part of normal clinical practice.

Returns Condition

Items must be returned:

  • in original packaging

  • clean and well maintained

  • free from damage, scratches, or excessive wear

Unacceptable returns may be returned to you at your expense and the product cost may be charged.

How to Return

To arrange a return, please contact Herbprime to obtain a return form.

Return requests must be made before the end of the 30-day trial period. Late return requests may be processed at our discretion.

Policy Changes

Herbprime reserves the right to update the 30-Day Free Trial terms and return policies at any time.

MyAcu Trinity Heat Lamp – 30-Day Free Trial Terms

1. Trial Period

The 30-day trial begins on the date the product is delivered.

The lamp may be used to evaluate suitability for clinical use.

2. Payment Authorisation

By enrolling in the trial, you authorise Herbprime to securely store your payment details.

No payment is taken at the start of the trial.

If you keep the lamp, payment will be processed automatically at the end of the 30-day period.

3. Keeping the Lamp

No action is required if you decide to keep the lamp.

If payment fails, Herbprime reserves the right to contact you to arrange payment.

4. Returning the Lamp

If you decide not to keep the lamp, you must notify Herbprime before the trial ends.

We will arrange courier collection.

The lamp must be returned with all original components and packaging.

Charges may apply for damage, missing parts, or non-return.

5. Responsibility During Trial

The practitioner is responsible for:

• safe and appropriate use
• maintaining the equipment in good condition
• proper storage and handling

6. Shipping & Collection

Herbprime covers initial delivery.

Return collection within the trial period is arranged by Herbprime.

Additional charges may apply for missed collections.

7. Overdraft & Bank Charges

Customers are responsible for ensuring sufficient funds are available when payment is processed.

Herbprime is not responsible for overdraft fees, bank charges, declined payment fees, or related financial penalties.

8. Late Returns & Non-Return

If the lamp is not returned and payment is not completed, Herbprime reserves the right to charge the full product value and any associated recovery costs.

9. Liability

Herbprime shall not be liable for indirect losses arising from the use or inability to use the product.

10. Agreement

By enrolling in the free trial, you confirm that you have read and agree to these terms.


By starting the 30-day trial you agree:

• Payment will be processed at trial end if the lamp is kept
• You must request collection if returning
• The lamp must be returned in good condition
• Herbprime is not responsible for overdraft or bank charges